Kimberlee developed her abilities in customer relations and IT while working with a large telecommunications organisation for 10 years, first in the paging section where she added messages to pagers and then moving on to Business Fault reporting and providing service to residential customers; areas where her politeness and understanding proved essential. Since then Kimberlee has honed her management and multitasking skills by running a small team of women in direct sales marketing and more recently bringing up her 2 lovely daughters. Kimberlee has made herself one of Out of Site Services key assets and is now a valuable trainer of our new assistants as we expand operations. One day, when she is not so committed to assisting clients and colleagues at Out of Site, she would love to go back to Rock ‘n Roll Dancing.

Throughout Susan’s professional career she has learnt the key ingredients to run a business successfully and ensure its growth. She knows that the true meaning of customer service coupled with the support of a great team is vital to any business. Susan has dedicated over 10 years in developing her career, starting as a personal assistant in a large corporation and moving into more senior management roles. Now with a small daughter to care for, Susan co-owns with her husband several small business enterprises and has added her partnership with Out of Site to her portfolio of interests. Susan brings with her a huge range of professional skills from reception management, marketing, diary management, travel coordination, and event planning, to accounts receivable and payable and a sound knowledge of computers and software.

Kerry Brophy resides on the NSW Central Coast and joined the Out of Site Services team in 2009. She brings with her a wealth of experience in customer service from a background in retail as well as a lengthy period working in call centres where her bright and helpful qualities shone. Behind the scenes Kerry is also the proud mother of a large and extended family, and understands the importance of being well organised. Through a career in the welfare industry, which led to an advocacy role within the education department, she further honed her skills by providing excellence in communication for clients and customers alike. Kerry believes that true customer service is crucial to business but has seen that this is seldom achieved. She says “For these reasons I believe I am working with the right company, which aims to excel at providing customer service on every level. I am certainly looking forward to being a vital part of the growth that Out of Site Services will be making in leaps and bounds.”