This online desktop space is all about collaboration. It’s a meeting place to share ideas, host a web conference, manage versioning of draft documents, or even use as a virtual white board. And it is designed for business teams, not the IT department, so it is intuitive to use.
First impressions are very important, and having staff dedicated to making your callers feel welcome from the first second will make a big impact. A Virtual Assistant is a great way to project a sense of organisation and prosperity and your callers will never know that your receptionist is not at your premises.
Hosted Exchange enables organisations of all sizes to utilise the enterprise-class messaging, collaboration and group scheduling features of Microsoft Exchange email. Additionally, your calendar and address book can all be shared with other users of the service, including your Out of Site Assistant.
You didn't start your business because you were an Admin Professional.
You are an expert at what you do, leave the Administration to us.
Every enterprise takes time and effort. The secret to success is sometimes as simple as returning focus on what you are good at. If you can sell ice to the Eskimo's, why are you stuck on the phone ordering stock? As a Professional Speaker you are in demand, so why should the hire car guy listen to you reserve a non-smoking mid-size?
We all know that these things need to be done, but the real question is 'by whom'. It makes sense to have an on-demand resource available. To manage the everyday, and also the unexpected.
Your Out of Site Assistant is able to assist you with many aspects of running your business. Services include:
Administration
From filing to the preparation and transmission of high quality correspondence, reports and submission. Managing your "back office" so that your business runs smoothly and up to date.
Contact Management
Keeping your client and contact lists current.
Correspondence
Composing email and printed correspondence from notes, drafts, scratch, and voice recordings.
Database Management
Managing the programs that store your vital company data (e.g., client details, inventory, sales orders). Modifying, updating and extracting data in various report formats.
Diary Management
Setting and confirming appointments, sending reminders, rescheduling meetings.
Email Management
Monitoring and managing your email.
Marketing Assistance
Creating flyers and other advertising materials from drafts or ‘ideas’. Managing collation and distribution of sales collateral.
Meetings
Scheduling meetings, inviting attendees, and organising resources. Arranging meeting space or phone conferencing, preparing and distributing agendas and meeting notes. Taking minutes by phone.
Phone Management
Answering incoming calls in your company name.
Presentations
Creating PowerPoint slides and/or overhead transparencies, and collating printed support handouts. Service includes full colour laser printing and binding at our premises.
Spreadsheet
Data entry, formulas and formatting. Producing usable, intelligent reports from the data.
Travel Co-ordination
Flights, car hire and accommodation, arranging your schedule with a comprehensive itinerary.
For more information
Assistant Profile
Kerry Brophy
Kerry Brophy resides on the NSW Central Coast and joined the Out of Site Services team in 2009. She brings with her a wealth of experience in customer service from a background in retail as well as a lengthy period working in call centres where her bright and helpful qualities shone. Behind the scenes Kerry is also the proud mother of a large and extended family, and understands the importance of being well organised. Through a career in the welfare industry, which led to an advocacy role within the education department, she further honed her skills by providing excellence in communication for clients and customers alike. Kerry believes that true customer service is crucial to business but has seen that this is seldom achieved. She says “For these reasons I believe I am working with the right company, which aims to excel at providing customer service on every level. I am certainly looking forward to being a vital part of the growth that Out of Site Services will be making in leaps and bounds.”
Out of Site Services provided a professional, friendly and seamless service that gave me the confidence to enjoy my time away from my practice.
Every enterprise takes time and effort. The secret to success is sometimes as simple as returning focus on what you are good at. If you can sell ice to the Eskimo's, why are you stuck on the phone ordering stock? As a Professional Speaker you are in demand, so why should the hire car guy listen to you reserve a non-smoking mid-size?
Administration
Kerry Brophy resides on the NSW Central Coast and joined the Out of Site Services team in 2009. She brings with her a wealth of experience in customer service from a background in retail as well as a lengthy period working in call centres where her bright and helpful qualities shone. Behind the scenes Kerry is also the proud mother of a large and extended family, and understands the importance of being well organised. Through a career in the welfare industry, which led to an advocacy role within the education department, she further honed her skills by providing excellence in communication for clients and customers alike. Kerry believes that true customer service is crucial to business but has seen that this is seldom achieved. She says “For these reasons I believe I am working with the right company, which aims to excel at providing customer service on every level. I am certainly looking forward to being a vital part of the growth that Out of Site Services will be making in leaps and bounds.”
Out of Site Services provided a professional, friendly and seamless service that gave me the confidence to enjoy my time away from my practice.
