An internet presence is essential to any business these days. A website is a modern day business card, an advertising campaign and a virtual front door to your enterprise all in one. It is a way to network and make connections and sell your products and services to a potentially huge market.
First impressions are very important, and having staff dedicated to making your callers feel welcome from the first second will make a big impact. A Virtual Assistant is a great way to project a sense of organisation and prosperity and your callers will never know that your receptionist is not at your premises.
OAM2 (Online Appointment Manager 2) is the perfect solution for keeping track of your clients and managing your schedule. Easy to customise and share, and accessible from your computer, OAM2 will streamline the scheduling for your enterprise. Why keep your old paper system?
Who knows what the next caller will be bringing to your business? But with the combined knowledge and experience of our professional Assistants, plus the information we source from you, we are able to handle this and every call in the most efficient way possible.
Why settle for an answering service, when you can have your very own Virtual Receptionist!
Out of Site Services provides you with a local number to which you divert your business phone whenever you need us to take your calls. Diversion charges may apply from your carrier, it is best to check with them direct.
During business hours we answer your calls in your company name, as if we were sitting outside your office.
Should the caller simply leave a message, these can be sent immediately or at specific times via email, sms, phone or fax.
You are expecting an important call - when it comes we track you down, then offer to transfer the call.
A client wants some pricing - we give them a quick rundown based on their immediate needs then send you the details for follow-up and a quote.
With OAMwe can schedule, move, cancel and update your clients appointments - not to forget managing waiting lists and keeping your schedule as full as you desire.
We are available to take your calls from 8:30am until 6pm (across all Australian time zones), Monday to Friday (with the exception of state and national public holidays). Outside these hours we can have your callers leave messages on your personalised voice mail service and we action these on the next working day.
For more information
Assistant Profile
Kerry Brophy
Kerry Brophy resides on the NSW Central Coast and joined the Out of Site Services team in 2009. She brings with her a wealth of experience in customer service from a background in retail as well as a lengthy period working in call centres where her bright and helpful qualities shone. Behind the scenes Kerry is also the proud mother of a large and extended family, and understands the importance of being well organised. Through a career in the welfare industry, which led to an advocacy role within the education department, she further honed her skills by providing excellence in communication for clients and customers alike. Kerry believes that true customer service is crucial to business but has seen that this is seldom achieved. She says “For these reasons I believe I am working with the right company, which aims to excel at providing customer service on every level. I am certainly looking forward to being a vital part of the growth that Out of Site Services will be making in leaps and bounds.”
Since I am not an English native speaker, before sending my papers to the scientific journals I just needed someone to revise the edition of the manuscripts. A colleague from mine told me about the Out Of Site Services and following his advice I have submitted one paper for manuscript proofreading. Since I did not have any problem with the edition of such paper I decided to send the following papers to Out Of Site Services. Furthermore I have recommended this service to other researchers with successful results.
Good morning, YourCo,
Why settle for an answering service, when you can have your very own Virtual Receptionist!
Kerry Brophy resides on the NSW Central Coast and joined the Out of Site Services team in 2009. She brings with her a wealth of experience in customer service from a background in retail as well as a lengthy period working in call centres where her bright and helpful qualities shone. Behind the scenes Kerry is also the proud mother of a large and extended family, and understands the importance of being well organised. Through a career in the welfare industry, which led to an advocacy role within the education department, she further honed her skills by providing excellence in communication for clients and customers alike. Kerry believes that true customer service is crucial to business but has seen that this is seldom achieved. She says “For these reasons I believe I am working with the right company, which aims to excel at providing customer service on every level. I am certainly looking forward to being a vital part of the growth that Out of Site Services will be making in leaps and bounds.”
Since I am not an English native speaker, before sending my papers to the scientific journals I just needed someone to revise the edition of the manuscripts. A colleague from mine told me about the Out Of Site Services and following his advice I have submitted one paper for manuscript proofreading. Since I did not have any problem with the edition of such paper I decided to send the following papers to Out Of Site Services. Furthermore I have recommended this service to other researchers with successful results.
